Faculty
Steven I. Goldstein
President and Chief Executive Officer
Strong Memorial Hospital and Highland Hospital and President of Long Term Care of the University of Rochester, New York
Mr. Goldstein is Vice President for the University of Rochester Medical Center (URMC), President and Chief Executive Officer for Strong Memorial Hospital and Highland Hospital in Rochester, New York and President for Long Term Care for the University of Rochester Medical Center.
Mr. Goldstein is a member of the Board of Trustees of the American Hospital Association (AHA) and the chair of AHA Regional Policy Board 2 where he previously served as a delegate. He is a past Chairman of the Board of Trustees of the Healthcare Association of New York State (HANYS). He has served on numerous boards of directors and committees including Highland Hospital of Rochester, University of Rochester Medical Center, Strong Partners Health System, Visiting Nurse Service, and Rochester Regional Healthcare Association. He also holds a joint appointment as Professor in Community and Preventive Medicine for the University of Rochester School of Medicine and Dentistry.
Prior to assuming his position at Strong Memorial and Highland Hospitals, Mr. Goldstein served in administrative positions at Rochester General Hospital, Rochester, New York, The Children's Medical Center, Dayton, Ohio, the University of Nebraska Hospitals and Clinics and the Nebraska Psychiatric Institute, Omaha, Nebraska. He has also served as assistant clinical professor in the Department of Community Medicine at Wright State University School of Medicine.
Mr. Goldstein is a Diplomate of the American College of Healthcare Executives and received his Master's degree from the St. Louis University Graduate School of Hospital and Health Care Administration and his Bachelor's degree from Utica College of Syracuse University.
Sachin Gupta, Ph.D.
Henrietta Johnson Louis Professor of Management
Professor of Marketing
The Johnson Graduate School of Management, Cornell University
Professor Gupta's research and teaching focuses on new models of marketing research that help firms gather and analyze marketplace data to make better marketing decisions with respect to segmentation, targeting, and positioning. Dr. Gupta's other major research interest is in the application of game theory to understand competitive pricing and sales promotion behavior. His published work appears in leading journals and he is on the editorial boards of the Journal of Marketing Research, Marketing Science, and Quantitative Marketing and Economics. In 2004, he received the Paul Green award from the American Marketing Association for his paper in the Journal of Marketing Research. The award is given for the paper that demonstrates the most potential to contribute significantly to the practice of marketing research. At The Johnson School, Dr. Gupta teaches Data Driven Marketing and Strategy and Tactics of Pricing, popular marketing elective courses. In 2007, the graduating Master of Business Administration class of The Johnson School selected him to receive the Apple Award for excellence in teaching. He previously taught at the Kellogg School of Management, Northwestern University, where he received the Sidney Levy Award for Excellence in Teaching in 1995.
Stephen Harwell
Vice President, Economics, Finance, and Information
Healthcare Association of New York State
Mr. Harwell is responsible for directing research analyses and developing economic impact estimates to evaluate federal and state health care policy initiatives. He is one of the key staff at HANYS involved in developing policy alternatives on health care financing and economic issues. Before joining HANYS, Mr. Harwell was a health care consultant with Coopers & Lybrand and Orion Consulting. Mr. Harwell graduated from the University of Oklahoma and received his Master of Science degree from Rensselaer Polytechnic Institute.
Vrinda Kadiyali, Ph.D.
Professor of Marketing and Economics
The Johnson Graduate School of Management, Cornell University
Professor Kadiyali's research is on firms' competitive strategies. She uses econometric models of game theory to study how firms compete with their rivals and their channel partners. She has published in leading marketing and economics journals, including Marketing Science, Management Science, Rand Journal of Economics, and Journal of Econometrics. She is also on the editorial board of Marketing Science, Journal of Marketing Research, and Quantitative Marketing and Economics, and has refereed for several journals, including journals of the National Science Foundation and the American Marketing Association. Dr. Kadiyali teaches The Johnson School's Strategy Core. Previously, she taught courses on Internet marketing, channels of distribution, marketing models, as well as several Ph.D. courses.
Walter Koshykar
Vice President, Data Products
DataGen
Mr. Koshykar directs all software product distribution, client training, software installation, and client support activities related to DataGen's data product lines for strategic planning, marketing, and finance. Mr. Koshykar is responsible for establishing and maintaining relationships with various vendors/partners for integration of their products into the DataGen product line. He has more than 25 years experience in health care information technology, including overseeing software development, expansion of health care databases, implementation of Internet strategies, and operations of computer systems. His career also includes broad programming and systems analysis experience in the acute care and telecommunications environment. Mr. Koshykar received his Bachelor's degree in Mathematics from Siena College.
Gloria Kupferman
Vice President, National Information Products
DataGen
Ms. Kupferman has more than 26 years of experience in the fields of health economics and health care financing. In her current position, Ms. Kupferman oversees the KeySTATS national information product line. Ms. Kupferman has analyzed and modeled various hospital reimbursement alternatives, conducted extensive research and analysis on hospital marketbasket indexes, and developed a series of reports and analyses on health maintenance organization finances and premiums. Previously, Ms. Kupferman worked at the New York State Department of Health and the Dormitory Authority of the State of New York. Ms. Kupferman received a Bachelor's degree in Mathematics and a Master of Business Administration degree from the State University of New York at Albany.
Elizabeth A. "Beta" Mannix, Ph.D.
Professor of Management and Organizations Director of the Institute for the Social Sciences
The Johnson Graduate School of Management, Cornell University
Professor Mannix's research and teaching activities cover topics including leading organizational change, power and influence, leadership, diversity, and effective team performance. Dr. Mannix's recent research focuses on the effectiveness of different influence strategies in diverse teams. Before joining the faculty at Cornell, she was a faculty member at Columbia Business School and at the University of Chicago. She was a visiting professor in the Master of Business Administration program at the Sasin Graduate Institute of Business Administration at Chulalongkorn University in Bangkok, Thailand. She is also the winner of two Center for International Business Education grants to compare the types of strategies used by Japanese, Chinese, and U.S. negotiators. Her research has appeared in numerous journals. She is the co-editor of the book series, Research on Managing Groups and Teams, now in its tenth volume. Dr. Mannix was a recent Associate Editor of the Academy of Management Review and serves onthe editorial boards of Administrative Science Quarterly and Organization Science. Her consulting and executive education reaches major corporations in the United States, Europe, and Asia on topics such as leadership, organizational change, negotiation, and the effective use of power and influence.
Sean Nicholson, Ph.D.
Associate Professor College of Human Ecology, Cornell University
Dr. Nicholson is an associate professor in the Department of Policy Analysis and Management at Cornell University, faculty for the Sloan Program in Health Administration, and a Faculty Research Fellow at the National Bureau of Economic Research. He is currently conducting research in four areas: incentives to innovate in the biotechnology and pharmaceutical industry; how physicians develop their treatment styles and whether patients choose physicians based on their treatment styles; measuring the financial benefit to an employer of investing in the health of workers; and the causes of autism. Dr. Nicholson was formerly a faculty member in the Health Care Systems Department at The Wharton School of the University of Pennsylvania. He worked for four years as a management consultant and taught high school for two years before enrolling in graduate school. He is a graduate of Dartmouth College and received a Doctorate in Economics from the University of Wisconsin, Madison.
Nancy Pratt, R.N., M.S.N.
Senior Vice President of Clinical Effectiveness, Sharp HealthCare
Ms. Pratt is a key leader in quality, patient safety, and organizational performance improvement at Sharp HealthCare in San Diego, California. Other vital areas under her direction include clinical service lines and clinical decision support, which aid in the development of Sharp HealthCare’s strategic planning and mission. She has worked in the clinical effectiveness field for nearly ten years and is a noted national speaker. She led clinical initiatives at the Medical University of South Carolina and Sentara Health Care, and served as Vice President of Clinical Services at Clinicomp, International. Before joining Sharp HealthCare, she was Vice President of Clinical Data Services for MEDai, Inc., a computer information services company that helps health care providers measure quality. Ms. Pratt has prior experience as a manager in cardiovascular care and trauma. Additionally, she has more than 20 years of experience as a critical care nurse in a variety of settings. She holds a Bachelor’s degree in Nursing from the State University of New York, a Master’s degree in Nursing Administration from San Diego State University, and is an American Society of Quality certified Six Sigma Black Belt. She is also a member of the 2006 Board of Examiners for the National Malcolm Baldrige Quality Award.
Daniel Sisto
President
Healthcare Association of New York State
With more than 28 years of executive leadership experience, Daniel Sisto is recognized as one of the nation's leading experts on health care public policy, advocacy, and program development. Mr. Sisto has served has President of HANYS since 1986. Under his leadership, HANYS has transformed from a 220-member hospital association, to a 550-member association that spans the spectrum of not-for-profit health care providers. He has personally negotiated major health reform legislation and annual state budgets with four New York Governors, and has helped establish HANYS as a strong advocacy presence in Washington, D.C., with regular access to the White House and congressional leaders. Mr. Sisto is a highly recognized speaker on public policy, advocacy, health planning, and administration. Mr. Sisto holds a Bachelor of Science degree in Management and a Master of Business Administration degree in Marketing from St. John's University.
Mark J. Solazzo
Senior Vice President and Chief Operating Officer
North Shore-Long Island Jewish Health System
Mr. Solazzo provides leadership and oversight to all operations for the North Shore-Long Island Jewish Health System, which includes its 15 hospitals, long-term care facilities, an internationally recognized medical research institute, and health care-related businesses. Mr. Solazzo oversees a workforce of nearly 38,000 employees, including more than 8,000 physicians and 11,000 nurses. In his role, he is responsible for integrating the strategic plan of the organization through operating and maintaining an organizational culture that recognizes the importance of strategic change leadership, excellence in execution, accountability, and the ongoing commitment to long-term growth and innovation. Before his appointment to Chief Operating Officer in 2005, Mr. Solazzo served as Chief of Staff and Chief Administrative Officer to the system's President and Chief Executive Officer, Michael J. Dowling. Before joining North Shore in 1995, he held a number of senior-level positions within the New York State Department of Social Services. Mr. Solazzo earned an undergraduate degree from Fordham University and received a Master's in Business Administration degree, with a specialization in health systems management, from Union College in Schenectady.
Mary Therriault, R.N., M.S.N.
Senior Director, Quality and Research Initiatives
Healthcare Association of New York State
Ms. Therriault coordinates HANYS' activities related to the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative, which includes developing an education plan for members, coordinating regional efforts, and communicating important information that can be used by health care facilities to improve performance. Ms. Therriault directs the Quality Indicator Project, a national performance measurement initiative with more than 130 participating New York State health care facilities. She also coordinates HANYS' activities related to the New York Patient Occurrence Reporting and Tracking System (NYPORTS), which includes advocacy, member education, and communication. Ms. Therriault represents HANYS' membership at national and state forums and assists in the development of educational tools and information members can use to measure and enhance quality of care. Before coming to HANYS, she spent years as a quality management specialist, critical care nurse provider, and nurse instructor at St. Peter's Health Care Services in Albany. She received a Bachelor of Science degree in Nursing and a Master of Science in Nursing Education from Excelsior College of New York.
Rohit Verma, Ph.D.
Associate Professor of Service Operations Management
School of Hotel Administration, Cornell University
Dr. Verma's research interests include product/service design, innovation and process improvement, supplier selection strategies, and operations/marketing interrelated issues. His research projects have been sponsored by the U.S. Forest Service, Marketing Science Institute, Hospitality Sales and Marketing Association International, First Chicago, NCR Knowledge Lab, General Growth Properties, Siemens, Mead Johnson, and Kimberly-Clark. He serves as the Associate Editor of Journal of Operations Management and Decision Sciences, senior editor of Production and Operations Management, and editorial board member of Journal of Service Research and Cornell Hotel and Restaurant Administration Quarterly. He also served as guest editor for four issues of Journal of Operations Management on topics related to effective management of service businesses. Before his current appointment, he was the George Eccles Professor of Management, David Eccles School of Business at the University of Utah. He received his Doctorate degree from the University of Utah.
