Joseph Cabral
Senior Vice President and Chief Human Resource Officer
North Shore-Long Island Jewish Health System, Great Neck, New York
With more than 18 years of experience developing and executing strategies that enhance cultural and organizational change, Mr. Cabral has spent the past seven years driving North Shore-Long Island Jewish Health System's business objectives, vision, and values forward in all aspects of talent management and human resources operations to achieve the organization's goals. Mr. Cabral has held key human resources leadership roles at NewYork-Presbyterian Hospital in New York City and Children's Hospital in Boston, Massachusetts, and has been cited by Time Magazine, Business Week, The Wall Street Journal, New York Times, Forbes, and other publications for his expertise in human resources best practices. He recently accepted, on behalf of North Shore-Long Island Jewish Health System, the Taleo Customer Innovation Award for creating a strategic, efficient talent management process that has helped the organization achieve its operational financial goals. He holds a Master of Science degree in Quality Systems Management and has served as an Adjunct Professor in Human Resources Management at the University of Massachusetts. He also served as a Baldrige Examiner and serves as a trustee for the fourth largest Taft-Hartley pension plan in the country.
Steven I. Goldstein
President
Strong Memorial and Highland Hospitals, Rochester, New York
Mr. Goldstein is Vice President of University of Rochester Medical Center (URMC), President of Strong Memorial Hospital and Highland Hospital in Rochester, and President for Long Term Care at University of Rochester Medical Center. Before assuming his position at Strong Memorial and Highland Hospitals, Mr. Goldstein served in administrative positions at Rochester General Hospital; The Children's Medical Center in Dayton, Ohio; and the University of Nebraska Hospitals and Clinics and the Nebraska Psychiatric Institute in Omaha, Nebraska. He has also served as assistant clinical professor in the Department of Community Medicine at Wright State University School of Medicine. He is a member of the Board of Trustees of the American Hospital Association (AHA) and the chair of AHA Regional Policy Board 2. He is a past Chairman of the Board of Trustees of HANYS. He has served on numerous boards of directors and committees including Highland Hospital of Rochester, URMC, Strong Partners Health System, Visiting Nurse Service of Rochester and Monroe County, and Rochester Regional Healthcare Association. He also holds a joint appointment as Professor in Community and Preventive Medicine for the University of Rochester School of Medicine and Dentistry. Mr. Goldstein is a Diplomate of the American College of Healthcare Executives and received his Master's degree from the St. Louis University Graduate School of Hospital and Health Care Administration, and his Bachelor's degree from Utica College of Syracuse University.
Sachin Gupta, Ph.D.
Henrietta Johnson Louis Professor of Management
Professor of Marketing
The Johnson School, Cornell University
Professor Gupta's research and teaching focus on new models of marketing research that help firms gather and analyze marketplace data to make better marketing decisions with respect to segmentation, targeting, and positioning. Dr. Gupta's other major research interest is in the application of game theory to understand competitive pricing and sales promotion behavior. His published work appears in leading journals, and he is on the editorial boards of the Journal of Marketing Research, Marketing Science, and Quantitative Marketing and Economics. In 2004, he received the Paul Green award from the American Marketing Association for his paper in the Journal of Marketing Research. The award is given for the paper that demonstrates the most potential to contribute significantly to the practice of marketing research. At The Johnson School, Dr. Gupta teaches Data Driven Marketing and Strategy and Tactics of Pricing, popular marketing elective courses. In 2007, the graduating Master of Business Administration class of The Johnson School selected him to receive the Apple Award for excellence in teaching. He previously taught at the Kellogg School of Management, Northwestern University, where he received the Sidney Levy Award for Excellence in Teaching in 1995.
Stephen Harwell
Vice President, Economics, Finance, and Information
Healthcare Association of New York State
Mr. Harwell is responsible for the analysis of legislative and administrative changes related to the Medicare and Medicaid payment systems. He directs research on proposed statutory and regulatory changes and oversees the development of summaries and models to estimate financial impacts on New York providers. Before joining HANYS, he worked as a health care consultant and has extensive experience with the Medicaid rates and Medicare payment systems. Mr. Harwell graduated from the University of Oklahoma and received his Master of Science degree from Rensselaer Polytechnic Institute.
John Huppertz, Ph.D.
Associate Professor
Union Graduate College, Schenectady, New York
Professor Huppertz joined the faculty of Union Graduate College in September 2004 as Associate Professor and Chair of the Master of Business Administration Program in Healthcare Management. In January 2008, Dr. Huppertz was named Interim President of Union Graduate College, and he returned to the faculty in 2009. Before joining Union Graduate College, Dr. Huppertz was Managing Partner, Marketing and Research Services, at Eric Mower and Associates, where he conducted marketing research and served as a strategic marketing consultant for clients such as Blue Cross Blue Shield, Bristol Myers Squibb, Crouse Health, Cayuga Medical Center, Eastman Kodak, Fisher Price, Guthrie Clinic, Kendal Corporation, Rochester General Hospital, Siemens, and Welch-Allyn. Dr. Huppertz' research papers have appeared in the Journal of Marketing Research, Health Services Research, Journal of Retailing, Journal of Health Administration Education, Health Marketing Quarterly, Personality and Social Psychology Bulletin, Journal of Consumer Marketing, Journal of Service Marketing, and Marketing Research. His research interests focus on customer satisfaction and marketing effectiveness. In 2004, he received the David K. Hardin Award from the American Marketing Association, for the best peer-reviewed article in marketing research. He received his Doctorate in Social Psychology degree from Syracuse University.
Vrinda Kadiyali, Ph.D.
Nicholas H. Noyes Professor of Management;
Professor of Marketing and Economics
The Johnson School, Cornell University
Professor Kadiyali's research focuses on firms' competitive strategies. She uses econometric models of game theory to study how firms compete with their rivals and their channel partners. She has been published in leading marketing and economics journals, including Marketing Science, Management Science, Rand Journal of Economics, and Journal of Econometrics. She is also on the editorial board of Marketing Science, Journal of Marketing Research, and Quantitative Marketing and Economics, and has refereed for several journals, including journals of the National Science Foundation and the American Marketing Association. Dr. Kadiyali teaches The Johnson School's Strategy Core. Previously, she taught courses on Internet marketing, channels of distribution, marketing models, and several doctorate level courses. She received her Bachelor of Arts degree from Lady Shri Ram College, New Delhi, India; her Master of Arts degree in Economics from the Delhi School of Economics, Delhi, India; and her Doctorate in Economics from Northwestern University.
Gloria Kupferman
Vice President, National Information Products
DataGen
Ms. Kupferman has more than 30 years of experience in the fields of health economics and health care financing. In her current position, Ms. Kupferman oversees the DataGen national information product line. Ms. Kupferman has analyzed and modeled various hospital reimbursement alternatives, conducted extensive research and analysis on hospital marketbasket indexes, and developed a series of reports and analyses on health maintenance organization finances and premiums. Ms. Kupferman is a nationally recognized expert and speaker on hospital financial and quality issues such as value-based purchasing, bundled payments, and the Affordable Care Act. Previously, Ms. Kupferman worked at the New York State Department of Health and the Dormitory Authority of the State of New York. Ms. Kupferman received a Bachelor's degree in Mathematics and a Master of Business Administration degree from the State University of New York at Albany.
Elizabeth A. "Beta" Mannix, Ph.D.
Associate Dean for Executive Education
Ann Whitney Olin Professor of Management;
Professor of Management and Organizations
The Johnson School, Cornell University
Professor Mannix's research and teaching activities cover topics including leading organizational change, power and influence, leadership, diversity, and effective team performance. Dr. Mannix's recent research focuses on the effectiveness of different influence strategies in diverse teams. Before joining the faculty at Cornell, she was a faculty member at Columbia Business School and at the University of Chicago. She was a visiting professor in the Master of Business Administration program at the Sasin Graduate Institute of Business Administration at Chulalongkorn University in Bangkok, Thailand. She is also the winner of two Center for International Business Education grants to compare the types of strategies used by Japanese, Chinese, and U.S. negotiators. Her research has appeared in numerous journals. She is the co-editor of the book series, Research on Managing Groups and Teams, now in its tenth volume. Dr. Mannix was a recent Associate Editor of the Academy of Management Review and serves on the editorial boards of Administrative Science Quarterly and Organization Science. Her consulting and executive education reaches major corporations in the United States, Europe, and Asia on topics such as leadership, organizational change, negotiation, and the effective use of power and influence. She received her Bachelor of Arts degree in Psychology from Roosevelt University, Chicago, Illinois and her Doctorate in Social and Organizational Psychology from the University of Chicago.
Sean Nicholson, Ph.D.
Associate Professor, College of Human Ecology
Cornell University
Dr. Nicholson is an associate professor in the Department of Policy Analysis and Management at Cornell University, faculty for the Sloan Program in Health Administration, and a Faculty Research Fellow at the National Bureau of Economic Research. He is currently conducting research in four areas: incentives to innovate in the biotechnology and pharmaceutical industry, how physicians develop their treatment styles and whether patients choose physicians based on their treatment styles, measuring the financial benefit to an employer of investing in the health of workers, and the causes of autism. Dr. Nicholson was formerly a faculty member in the Health Care Systems Department at The Wharton School of the University of Pennsylvania. He worked for four years as a management consultant and taught high school for two years before enrolling in graduate school. He is a graduate of Dartmouth College and received a Doctorate in Economics from the University of Wisconsin, Madison.
Jonathan W. Pearce, C.P.A., F.H.F.M.A.
Principal, Singletrack Analytics, LLC
Mr. Pearce is the founding principal of Singletrack Analytics, LLC, a specialty health care financial and data analytics company that provides strategic analytics consulting, data integration, business intelligence, and information technology leadership services to health care organizations. He has more than 35 years of diverse health care financial, strategy, and data analytics consulting experience. He has worked for hospitals, physician groups, integrated delivery systems, health plans, law firms, and other health care organizations in financial and data-related strategies and operations. His projects have included developing analytical tools for payment systems such as bundled payments and accountable care organizations, advising clients on health care data integration and analytics, implementing data warehouses and analytical tools for managed care organizations, providing consultative support for disease management companies, and advising health care organizations on developing their internal analytics capabilities. Before forming Singletrack, he managed the business intelligence practice at a Philadelphia area consulting firm. Mr. Pearce has participated in national presentations for the eHealth Initiative, the National Bundled Payment Summit, the American Association of Integrated Healthcare Delivery Systems, and the National PACE Association. He has been a frequent speaker at the Metropolitan Philadelphia chapter of the Healthcare Financial Management Association, where he chairs the decision support and financial technology committee, and serves on the board of directors. His articles have been published in publications such as Healthcare Financial Management and Becker's Hospital Review, and he regularly contributes to Accountable Care News. He received a Bachelor of Science degree in Engineering from Lehigh University and a Master of Business Administration degree in Finance from Temple University.
Nancy Pratt, R.N., M.S.N.
Senior Vice President and Chief Quality and Patient Safety Officer
St. Joseph Health, Orange, California
Ms. Pratt has worked extensively in the clinical effectiveness field and is a noted national speaker. Before her current position at St. Joseph Health, Ms. Pratt served for ten years as Senior Vice President, Clinical Effectiveness, of Sharp HealthCare in San Diego. She began her career in the United States Navy in the Nurse Corps, led clinical initiatives at the Medical University of South Carolina and Sentara Health Care, and served as Vice President of Clinical Services at Clinicomp International. She has prior experience as a manager in cardiovascular care and trauma, and has more than 20 years of experience as a critical care nurse in a variety of settings. She has been on the Board of Examiners for the National Malcolm Baldrige Quality Award for four years and led the initiative resulting in Sharp HealthCare's recognition as a recipient of the 2007 National Malcolm Baldrige Quality Award. She received a Bachelor's degree in Nursing from the State University of New York, a Master's Degree in Nursing Administration from San Diego State University, and is an American Society of Quality Certified Six Sigma Black Belt.
Jerry Salkowe, M.D., F.A.A.F.P.
Vice President, Clinical Affairs
Healthcare Association of New York State
As Vice President for Clinical Affairs, Dr. Salkowe facilitates HANYS members' transitions in meeting key health delivery reform imperatives at the federal, state, and regional levels, with a focus on physician relationships. He leads clinical collaboratives aimed at elevating physician engagement in the implementation of evidence-based practices, such as the culture and leadership component of the New York State Partnership for Patients. Before joining HANYS, Dr. Salkowe served on the medical staffs of Ellis, St. Peter's, Saratoga, and Glens Falls hospitals. Dr. Salkowe is a Clinical Associated Professor for the State University of New York School of Public Health and Clinical Assistant Professor for Albany Medical College. He has also held medical leadership roles with MVP Health Care, HealthNow NY, Group Health Inc., Kaiser Permanente, and Community Health Plan. He has served as Executive Director of Advocates for Quality, a for-benefit company providing education and support services to patients, providers, and health care organizations. From 1982 through 1999, he was in active clinical practice in upstate New York. He is currently a Senior Examiner for the Baldrige Performance Excellence Program. Dr. Salkowe completed his Residency in Family Medicine from Thomas Jefferson University Hospital in Philadelphia. He holds degrees from Jefferson Medical College in Philadelphia and Pennsylvania State University.
Mary Therriault, R.N., M.S.N.
Senior Director, Quality and Research Initiatives
Healthcare Association of New York State
As Senior Director, Quality and Research for HANYS, Mary Therriault coordinates HANYS' activities related to the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative, which includes developing an education plan for members, coordination of regional efforts, and communication of important information that can be used by health care facilities to improve performance. She coordinates HANYS' activities related to the New York Patient Occurrence Reporting and Tracking System (NYPORTS), which includes advocacy, member education, and communications. Ms. Therriault represents HANYS' membership at national and state forums and develops educational tools and information members can use to measure and enhance quality of care. Before joining HANYS, she spent years as a quality management specialist, infection preventionist, critical care nurse provider, and nurse educator at St. Peter's Health Partners in Albany, New York. She received her Bachelor's degree in Nursing and her Master of Science degree in Nursing Education from Excelsior College in Albany, New York.
Rohit Verma, Ph.D.
Associate Professor of Service Operations Management
School of Hotel Administration, Cornell University
Dr. Verma's research interests include product/service design, innovation and process improvement, supplier selection strategies, and operations/marketing-related issues. His research projects have been sponsored by the U.S. Forest Service, Marketing Science Institute, Hospitality Sales and Marketing Association International, First Chicago, NCR Knowledge Lab, General Growth Properties, Siemens, Mead Johnson, and Kimberly-Clark. He serves as the Associate Editor of the Journal of Operations Management and Decision Sciences, Senior Editor of Production and Operations Management, and editorial board member of the Journal of Service Research and Cornell Hotel and Restaurant Administration Quarterly. He also served as guest editor for four issues of Journal of Operations Management on topics related to effective management of service businesses. Before his current appointment, he was the George Eccles Professor of Management, David Eccles School of Business at the University of Utah. He received a Master's in Business Administration degree, with a specialization in health systems management, from Union College in Schenectady. He received his Doctorate degree from the University of Utah.
Dennis Whalen
Executive Vice President for Policy
(Incoming President, June 2013)
Healthcare Association of New York State
As Executive Vice President at HANYS, Dennis Whalen plays a key role in shaping HANYS' overall policies and in helping the membership navigate health care reform. In nearly 35 years of public service to New York State in both Democratic and Republican administrations, Mr. Whalen has established a sterling reputation for his knowledge, his credibility, and his capacity to reconcile conflict and achieve consensus on contentious health policy issues. Most recently, he served as Director of State Operations. In that position, he was responsible for overseeing the operation of all 78 executive branch agencies, directing the Governor's policymaking staff of deputy secretaries, and advising the Governor on all state operational matters. Prior to this appointment, he served both Governor Eliot Spitzer and Governor David Paterson as Deputy Secretary for Health and Human Services. In this position, he oversaw the operation of 12 state agencies: Health, Mental Health, Mental Retardation and Developmental Disabilities, Alcoholism and Substance Abuse Services, Aging, Temporary and Disability Assistance, Children and Family Services, Medicaid Inspector General, Welfare Inspector General, Veteran's Affairs, Commission on Quality Care, and Council on Children and Families. For a decade (1996-2006), he served as the Executive Deputy Commissioner of the Department of Health (DOH). He previously served in DOH as Director of the Office of Health Systems Management and the Director of the New York State AIDS Institute. Prior to DOH, he served in policymaking positions at the Office of Alcoholism and Substance Abuse Services, including as Deputy Commissioner for Program Services. He began his career in state government in 1974 as a public health educator at DOH. He is a graduate of Marist College and the National Preparedness Leadership Institute at the Kennedy School of Government.
