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HANYS presents Leading the Way Toward High Reliability in Healthcare, a special full-day conference for hospital leadership. The conference, which builds upon prior HANYS’ high reliability programming, features national experts who will discuss how high reliability can drive performance across the organization, the critical role of leadership, patient perspectives, and practical implementation strategies.

Applying the tools of high reliability can help healthcare organizations improve patient safety and stay competitive by creating a culture that enables organizations to reliably and effectively deliver high-quality, safe, and efficient healthcare. Organizations that have implemented high reliability have experienced improvements in key clinical and operational areas.

Continuing Education Credits
This program has been approved for Continuing Education Credits by the American College of Healthcare Executives (ACHE) for Qualified Education credit (non-ACHE).

The program has been submitted and approval is pending for the following:

• AMA PRA Category 1 Credits™ of Continuing Medical Education.
• National Association for Healthcare Quality (NAHQ) for Certified Professionals in Healthcare Quality (CPHQ).
  

Conference Agenda

8:30 a.m.	Registration
9:00 - 9:15 a.m.	Welcome and Introductions Dennis P. Whalen, President, HANYS Robert J. Panzer, MD, Chair, HANYS’ Statewide Steering Committee on Quality Initiatives
9:15 – 10:15 a.m.	High Reliability, Care Quality, and Utilization: An Executive Overview of High Reliability M. Michael Shabot, MD, Senior Vice President and Chief Medical Officer for Memorial Hermann Healthcare System, Houston, Texas
10:15 – 11:00 a.m.	Achieving Clinical Excellence: A CEO Perspective on High Reliability Susan L. Davis, Ed.D., FACHE, Alabama/Florida/Community Health Ministries Ministry Market Leader, Ascension Health; President and CEO, Sacred Heart Health System
11:00 – Noon	A Framework for Strengthening Patient Safety A. Zach Hettinger, MD, Medical Director, MedStar’s National Center for Human Factors in Healthcare
Noon – 1:00 p.m.	Lunch with featured speaker Armando Nahum, Co-Founder, Safe Care Campaign, Change One Thing, Change Everything: One Family’s Story
1:00 – 3:00 p.m.	Senior Leadership and High Reliability: A Panel Discussion with Hospital Chief Executive Officers and Chief Medical Officers Moderated by Dennis P. Whalen, President, HANYS - M. Michael Shabot, MD, CMO, Memorial Hermann Healthcare System - Susan L. Davis, President and CEO, Sacred Heart Health System - John Duval, Chief Executive Officer and Vice President for Clinical Services, Virginia Commonwealth University Hospitals, VCU Health System, Richmond - Evan Benjamin, MD, FACP, Senior Vice President for Quality & Population Health and Chief Quality Officer, Baystate Health, Springfield, Massachusetts
3:00 – 3:30 p.m.	A Statewide Approach to High Reliability: Connecticut’s Experience Mary Cooper, MD, JD, Vice President and Chief Quality Officer, Connecticut Hospital Association
3:30 – 3:45 p.m.	Closing Remarks Robert J. Panzer, MD Kathy Ciccone, RN, MBA, Executive Director, HANYS Quality Institute

Who Should Attend

Chief Executive Officers
Chief Medical Officers

*Due to space limitations, registration will be limited to three participants per facility.

Location

New York Academy of Medicine
1216 Fifth Avenue at 103rd Street
New York, NY, 10029
(212) 822-7200

Registration Deadline

The registration deadline for this program is May 25.
If you have questions or experience any difficulties during registration, please contact learning@hanys.org or call (518) 431-7846.

Materials

Program materials will be available at the meeting and will also be posted on HANYS’ High Reliability Educational Series website.