Patient-Centered Medical Home Web Series - Driving Staff Change

noon - 1:00 p.m.

Join HANYS Solutions' Patient-Centered Medical Home (PCMH) Advisory Services for a series of Web sessions to help your team move through the steps to site transformation. The four complimentary, 60-minute sessions address the challenges sites face throughout the PCMH recognition process.

Driving Staff Change
May 14
Change can be a challenge for many and true change does not happen overnight. Learn how to serve as a change agent within your sites and get team members on board with new roles, policies, workflows, and even electronic medical records.

This session will address:

• communication;
• "WIIFM" – What's in it for me?
• building skills and knowledge; and
• the dreaded "A" word – accountability.

Faculty:
Nicole Harmon, M.B.A.
Director, Patient-Centered Medical Home Advisory Services
HANYS Solutions

Stacey Mallin, M.P.A., C.P.H.Q.
Patient-Centered Medical Home Advisor
HANYS Solutions