Agenda
Friday, June 21 | Conference sessions
7:15 – 8 a.m.
Breakfast
8 – 9 a.m.
Demand
Age-Friendly Health Systems: A powerful approach to meeting the needs of older adults
1 credit
Damara Gutnick, MD, Senior Director, Office of Community and Population Health, Montefiore Medical Center
Hospitals, health systems and providers across the continuum of care are experiencing a demographic shift in their patient population — patients are becoming older and more complex, both medically and socially. This session will provide an overview of the Age-Friendly 4Ms framework and the business case for engaging in this work, including improved patient experience and outcomes, enhanced reputation and reduced clinical burden.
Attendees will also learn about HANYS’ work in this space and opportunities to join our collaboratives in 2024 and 2025.
Learning objectives
- explain the anticipated shifts in patient demographics and complexity over the next ten years;
- describe the 4Ms of an Age-Friendly Health System;
- describe how understanding what matters to older adults can provide insight into social needs that contribute to health disparities; and
- assess how your organization can better apply 4Ms care to meet the needs of older adults in your community.
9 – 9:15 a.m.
Break
9:15 – 10:15 a.m.
Breakout sessions
Disparities
Successful models of community partnership to improve health equity
1 credit
Alvin Lin, Vice President, Ambulatory Care Transformation and Innovation, SBH Health System
Patricia “Patty” Charvat, Senior Vice President, Marketing and Strategy, Mohawk Valley Health System
Through community partnership, hospitals and health systems can earn trust, deepen their understanding of local issues and meet the unique needs of the populations they serve. Leaders from SBH Health System in the Bronx and Mohawk Valley Health System in Utica will share their experiences partnering with their communities to advance health equity.
SBH will share their holistic approach to engaging the community — both patients and staff — through workforce programs, affordable housing, The Health and Wellness Center and other initiatives.
MVHS will discuss their journey to providing culturally and linguistically appropriate care, by partnering with The Center (formerly known as the Mohawk Valley Resource Center for Refugees), establishing a health equity task force and leading the Mohawk Valley Partnership for Healthy Lifestyles that has grown from a targeted heart disease prevention program to a broader lifestyle and disease prevention initiative.
Learning objectives
- examine the role of health system leadership in community health work;
- acquire best practices for community outreach and engagement; and
- review how two health systems are advancing health equity and how to apply these strategies locally.
Demand
Creating a fully integrated comprehensive virtual care program: Value proposition, strategy considerations and existing programs
1 credit
Moderator: Thomas Hallisey
Iris Berman, RN, MSN, CCRN-K, Vice President, Telehealth Services, Northwell Health
Terri Couts, RN-BC, MHA, CHCIO, CDH-E, Senior Vice President and Chief Digital Information Officer, The Guthrie Clinic
Our expert panel will guide a discussion on the present and future of virtual care in our healthcare systems. We will define virtual care, review current projects and look at key performance measurements as well as return on investment measures.
We’ll continue the discussion with a deep dive into long-term goals, including integrated virtual care across the enterprise and across the care continuum, for both technology and operations. We will also highlight how integrated virtual care can help meet consumer demand, address workforce concerns and create competitive advantages, with a review of the virtual care ecosystem, including competitors, potential partners and regulatory concerns.
Affordability
What’s in your toolkit to help patients with medical debt?
1 credit
John Fistner, Founder and Chief Executive Officer, AblePay Health
Ruth Landé, Vice President for Provider Relations, RIP Medical Debt
Hospitals are continuously under the microscope for the medical debt patients accrue. This makes it all the more critical that hospitals provide support to help patients with medical debt. During this session, hospital leaders along with representatives from AblePay and RIP Medical Debt will explore the tools hospitals should consider as part of their toolkit to support patients with medical debt while still getting paid for the care provided from those who can afford it.
10:15 – 10:30 a.m.
Break
10:30 – 11:30 a.m.
Demand
Gigatrends: Seven tech trends that are changing everything
Tom Koulopoulos, Chairman and founder, Delphi Group
Gigatrends looks at the greatest technological shifts of the 21st century and lays out a roadmap to navigate the change, disruption and opportunities they will create. From the metaverse and Web 3.0 to the emergence of digital workers, from frictionless commerce to blockchain, the global healthcare crisis to generation alpha, Gigatrends sheds a bright and insightful light on the many unanticipated ways that technology will shape the future; connecting the dots between what are often confusing and disconnected trends to make them understandable and actionable. And all of this comes directly from Koulopoulos’s unique perspective of more than four decades on the front lines of the technology revolution.
Gigatrends is customized for each audience and takes a decidedly behavioral approach to describing how technology will shape us, our organizations and the world — providing a practical roadmap for organizations that want to thrive in the 21st century.
At a time when uncertainty seems to loom large over every aspect of our lives, Gigatrends sets a course for the future that is realistic, fascinating and, above all, hopeful.
11:30 a.m.