Wednesday, June 19

innovate workforce

9 a.m. – 2 p.m. | Additional registration fee applies

Executive Leaders as Change Agents:
How to Inspire, Motivate and Sustain Momentum


  • Jim Kinsey, Vice President, Continuum of Care Services, Planetree International

Success in providing person-centered care is rooted in creating a positive workplace culture. This leadership and staff engagement program will provide the building blocks for enhancing team dynamics and unlocking your staff’s potential to create results and improve job satisfaction.

This session is recommended for healthcare leaders, including CEOs, COOs, CMOs, CNOs, quality management executives, chief human resources officers and chief patient experience officers.

This session will help healthcare organizations address these common pain points:

  • burnout and turnover;
  • recruitment and retention;
  • poor communication;
  • lack of teamwork or trust;
  • culture; and
  • performance.
Learning objectives
  • define person-centered care;
  • discover ways to reconnect staff to purpose as a means of inspiring, motivating and sustaining positive performance; and
  • identify actions that can be implemented in your facility to reduce burnout and turnover and improve job satisfaction and the delivery of patient-centered care.
embrace technology

Noon – 2:15 p.m. | Additional registration fee applies

Healthcare Technology Trends and Strategies

This pre-conference session will be presented in two parts.

Noon – 1 p.m.

Cybersecurity: Securing Medical Devices in the Healthcare Enterprise



  • Laura Alfredo, Esq., Senior Vice President, Legal, Regulatory and Professional Affairs and General Counsel, Greater New York Hospital Association
  • Eric Boateng, Chief Information Security Officer, New York eHealth Collaborative, and Chief Information Security Officer, Statewide Health Information Network for New York
  • Kristopher Kusche, Vice President and Chief Information Security Officer, Albany Medical Center

This session will begin with a discussion on the latest in cybersecurity and securing medical devices in the healthcare enterprise. A panel of provider experts and leading vendors will guide attendees through an expansive discussion on securing medical devices and the Internet of Things.

Learning objectives
  • discuss security risks inherent with medical devices;
  • review contracting best practices to ensure devices are secured; and
  • explain what is meant by “IoT” and the security concerns it creates.

1:15 – 2:15 p.m.

Robotics Process Automation: Opportunities and Challenges


  • Dana Lewis, IT Director, IT Digital Health, Mount Sinai Health System

An expert from Mount Sinai will present on their early work with robotic process automation. This session will look at the issues involved with implementing RPA, as well as the opportunities to improve operations and meet the high demands of the digital healthcare system.

Learning objectives
  • describe what RPA is;
  • explain how RPA can change your organization; and
  • identify first steps to move forward.
innovate workforce

12:45 – 3:45 p.m. | Additional registration fee applies

The Moral Obligation of Leaders: A Framework for Leading Quality, Safety and Engagement


Hosted in partnership with American College of Healthcare Executives

Leaders’ moral obligation to their employees and patients is driven by emotion. This session uses emotional storytelling and real-life examples to motivate healthcare leaders to view your role in patient safety and quality as a deep-seated obligation. You will learn about your obligation to employees, the mechanics of employee engagement and the negative implications of employee disengagement from quality and safety initiatives. You will also examine paradigms for more effective leadership, management of board expectations related to quality and how to handle employee burnout in the face of increasing complexity.

Learning objectives
  • identify the relationship between employee engagement and highly reliable patient outcomes; and
  • evaluate your leadership motivations related to patient safety and quality outcomes.

2:30 – 3:30 p.m.

HANYS Strategy, Innovation and Policy Committee Meeting


Attend to hear from a NewYork-Presbyterian expert about their telehealth work and lessons learned. You will also get an update on the current regulatory environment and learn more about HANYS’ advocacy strategy.


3:45 – 5 p.m.

HANYS HIT Strategy Group Meeting

HANYS’ strategy group of healthcare information technology leaders will discuss key topics affecting healthcare systems and where to focus strategy and educational coordination in the coming year.


4 – 6 p.m.

HANYS Board of Trustees Meeting

All HANYS members are invited to attend.


6 – 7 p.m.

President’s Welcome Reception

All registered conference attendees and guests are invited to attend our cocktail reception before enjoying dinner on your own at one of Saratoga Springs’ many highly-regarded restaurants.