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Online registration for this event is closed.

Please contact learning@hanys.org or call
518-431-7846 if you have questions about the event.

Frequently Asked Questions

Continuous Service Readiness (CSR) Workshop

October 31-November 1, 2019
Latham, NY

This year’s annual program will include a discussion of some new and challenging TJC Environment of Care and Life Safety Code and Infection Control issues, current and new quality-related legislation and regulatory requirements affecting hospitals in New York state, the Robust Process Improvement skill sets necessary to achieve zero harm and CMS issues.

This workshop will be held:

  • October 31 from 8:30 a.m. to 4:30 p.m.
  • November 1 from 8:30 a.m. to 2:30 p.m.

*8 a.m. Registration and Continental Breakfast

The complete agenda is available online.

Event Location
Holiday Inn Express & Suites
400 Old Loudon Road
Latham, NY 12110

Who Should Attend
This workshop is for Continuous Service Readiness (CSR) members and those interested in the program.

Featured Speakers
Joint Commission and Joint Commission Resources faculty for the workshop include:

  • Donna Dalton, JCR Consultant
  • Sylvia Garcia-Houchins, MBA, RN, CIC, Director, Infection Prevention and Control, TJC
  • Lisa Hardesty, MA, CFI-I, CHSP, HEM, Principal Consultant, JCR
  • David Grazman, PhD, MPP, Business Development Director, Joint Commission Center for Transforming Healthcare
  • Michelle McDonald, RN, MPH, CJCP, Executive Director, Government Regulations & Advisory Services, JCR
  • Karen Roach, Senior Director, Regulatory Affairs and Rural Health, HANYS
  • Mary Ellen Hennessey, Vice President for Health Redesign and Regulatory Affairs, HANYS

Registration Information:
Hospitals that subscribe to the CSR program may send up to three individuals at no charge. Additional participants may attend for $295 each and non-subscribers may attend for $350 each. Please register each individually online.

All registrations for this Conference must be done online. To save time and ensure a smooth process during registration, please have the following information ready before you begin:

  • Registrant's e-mail address
  • Registrant's HANYS password
  • Credit card information to process payment

The registration deadline is October 24. Registrations canceled after October 24 are subject to a $50 administrative charge. Cancellations after that time are not eligible for a refund. Substitutions are always encouraged even at the last minute.

If you have any questions or experience any difficulties during registration, please contact learning@hanys.org or call (518) 431-7867.

A block of rooms have been reserved at the venue hotel:

Holiday Inn Express & Suites
Address: 400 Old Loudon Road, Latham NY 12110
Telephone: (518) 783-6161
Rate: $121 with reservations made by 10/9/19
Group Code: HEL

Hotel Room Cancellations
Sleeping rooms must be guaranteed by a major credit card and first night’s deposit. For guaranteed no-shows, you will be charged for one night’s rental and subsequent nights’ reservation will be cancelled. Reservations may be cancelled up to 72 hours prior to arrival. After this time your deposit will not be refunded.

Tax-exempt Status for Lodging
According to New York State Tax Law, to be exempt from paying sales tax, guests are required to submit a tax-exempt form and auxiliary or hospital check. Individuals paying with a personal check or personal credit card cannot be tax-exempt.

Program materials will be available electronically to all registered attendees prior to the meeting.

Continuing Education Credits
Application has been made to the following organizations for continuing education credit:

Joint Commission Resources is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Joint Commission Resources takes responsibility for the content, quality, and scientific integrity of the CME activity. Joint Commission Resources designates this educational activity for the listed contact hours of AMA PRA Category 1 Credit(s).™ Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Joint Commission Resources is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center Commission on Accreditation.

Joint Commission Resources is authorized to award the listed contact hours of pre-approved ACHE Qualified Education credit for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

This program has also been approved for IACET credit and CJCP credit.

You must attend 90% of the conference to achieve continuing education credit.

Joint Commission Resources designates this continuing education activity eligible for 10.0 contact hours.

For more information on Continuing Education, please visit http://www.jcrinc.com/store/learning-events/continuing-education/

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