Innovation Spotlight: New York Hospitals Are Improving Health, Enhancing Quality, and Reducing Costs.

Mercy Medical Center Improves Patient Safety by Reducing Falls

In an effort to improve quality and patient safety, Mercy Medical Center formed a strategic planning team of registered nurse staff and ancillary members to improve its fall prevention/reduction program. At the beginning of the project, they reviewed evidence-based literature and shared knowledge to identify areas for improvement. The team then met with the system-based falls reduction team, and participated in sub-groups defining policy, education, and post-fall analysis.

These collaborative efforts resulted in the institution of a post-fall investigation tool to better understand the reasons patients were falling, and identify patterns or trends. This was implemented in addition to the high-risk interventions already in place. As a result, Mercy Medical Center was able to meet and exceed its goal, and decrease falls by 22%.