Revitalizing the primary care system through care coordination and improved communication is fundamental to achieving high quality, accessible, efficient, and effective healthcare. The patient-centered medical home (PCMH), which focuses on primary care, is one of the promising models for transforming the organization and delivery of healthcare. PCMH provides better coordinated care and outcomes for patients, more satisfied and engaged patients, physicians, and clinical staff, stronger patient-centered culture and operations, and enhanced reimbursement through payment incentives.
With primary care being one of the most important building blocks for healthy communities, New York's hospitals and their physicians have enthusiastically embraced the PCMH model. Rochester Regional Health System is an excellent example of a hospital advancing primary care in its community. Rochester Regional Health System has more than a dozen physician practices that have been recognized for the highest level of care coordination, PCMH Level III.