Workforce
Check public health agency websites for the most current guidance
Staff Management
- DOH protocols for return to work after exposure or infection - 03/31
- U.S. Occupational Safety and Health Administration, COVID-19
- CDC, National Institute for Occupational Safety and Health, COVID-19
Training and education
Supporting Staff
- Webinars
- Toolkits and guides
- Playbook for establishing and maintaining programming to support staff well-being - AHA
- Stories and solutions from the field for supporting care teams - AHA
- Toolkit for emotional coping for healthcare staff - Center for Pediatric Traumatic Stress
- Institutional supports and self-case strategies - National Center for PTSD
- Field guide for burnout, self-care, and COVID-19 exposure for first responders - American College of Emergency Physicians
- Guide to protecting healthcare workers’ psychological health - HHS ASPR
- Care for the caregiver tools and webinars - Planetree
- Guidance for planners of the psychosocial response to stress of healthcare staff - COVID Trauma Response Working Group
- Leadership tools and training
- Outreach posters and greeting cards for essential workers - OMH
- Caring communication for staff - Language of Caring
- Quick guide for responding to staff stress; early interventions - COVID Trauma Response Working Group
- Psychological first aid training policies and practices - SUNY School of Public Health
- Rounding tools-Planetree
- The buddy system - NIOSH
- Measures to protect mental health of staff making morally challenging decisions - BMJ
- Psychological distress, coping behaviors, and preferences for support among New York healthcare workers during the COVID-19 pandemic - General Hospital Psychiatry
- Staff tools and training
- Confidential phone number 1-844-P2P-PEER and email address p2p@mssny.org for physicians, residents and medical students to connect with a peer 24/7.
Program description | Questions - MSSNY - Self-care check list - The National Child Traumatic Stress Network
- Psychological PPE - Institute for Healthcare Improvement
- Multi-lingual advice on coping with stress for healthcare staff - COVID Trauma Response Working Group
- Mental health digital apps available at no cost - NYC Well
- Podcasts on the importance of nurse self-care - Oncology Nursing Society
- Reducing risks associated with long work hours training (30 min) - NIOSH
- Home study courses on coping and depression and suicide among physicians - Texas Medical Association
- Free, confidential mental health support to all hospital-based essential employees and their loved ones - Give an hour
- Stress First Aid for Long-Term Care - Finger Lakes Geriatric education Center, Ithaca College Gerontology Institute and National Center for Post-Traumatic Stress Disorder
- Confidential phone number 1-844-P2P-PEER and email address p2p@mssny.org for physicians, residents and medical students to connect with a peer 24/7.
Childcare
Options for Emergency Childcare for Essential Health Care Workers during COVID-19 Pandemic
For hospitals seeking to offer their own emergency child care:
- Hospitals with existing licensed childcare facilities
- Hospitals seeking to set up drop-in childcare programs
Hospitals can also offer their employees access to the following options:
Hospitals located throughout New York State
- Hospitals can work with childcare resource and referral agencies in their region to find additional care for children. Additionally, the Office of Child and Family Services (OCFS) has created a parent need for child care survey for parents or caregivers who need child care. Based upon the information provided in the survey, OCFS staff may be able to help parents and caregivers find the child care program they need.
- Through its Child Care Funds/Child Care Corporation, 1199 SEIU is working to identify open childcare slots for healthcare workers by working directly with 1199 members, League of Voluntary Hospital institutions, and its partner organizations. Contact (212) 564-2220 or visit 1199seiubenefits.org for more information.
- Many local YMCAs are also currently offering emergency childcare. Contact Kyle Stewart at kstewart@ymcanys.org or go to www.emergencychildcareny.org for more information.
- KinderCare Centers are currently offering childcare services to healthcare workers at several of their locations. Go to https://www.kindercare.com/ for more information.
Hospitals located in New York City
- Regional Enrichment Centers (REC)
- RECs are open from 7:30 a.m. to 6 p.m. (Monday-Friday). They are staffed by Department of Education employees and community-based organization partners, and will provide children with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support. In addition to centers for students in grades K-12, the Dept. of Education is working with child care centers and family child care providers to serve infants, toddlers, and preschool-aged children. Go to: https://www.schools.nyc.gov/enrollment/enrollment-help/regional-enrichment-centers for more information.
- Hospitals should advise their healthcare employees that if their child is a New York City resident and would like to enroll in one of these centers, the employee should complete this REC Enrollment Form for each child seeking to be enrolled. The employee will then receive an email confirming the child's center assignment Families can expect to hear back from the Department of Education within 48 hours. For additional questions, the employee can contact the Department at rec_enrollment@schools.nyc.gov.
- Hospital employees who wish to volunteer at a REC should use this form.
- The City University of New York (CUNY) is also offering child care services for health care workers.
Hospitals located in or near Buffalo, New York
These links and resources were compiled by HANYS from a variety of sources and should be used for informational purposes only. Please be advised that HANYS is not responsible for the accuracy, legality or content of the external sites or for that of subsequent links.