When Soldiers & Sailors Memorial Hospital began participating in the New York State Partnership for Patients (PFP), they closely monitored performance on all patient safety indicators. The hospital actively engaged in the “Zero Harm” initiative and adopted an initial goal of reducing its healthcare-associated infection (HAI) rate to below 2%, with the ultimate goal of zero HAIs.
With leadership support and guidance from PFP, the hospital assembled a multidisciplinary team to review current performance data and practices and compare them to evidence-based recommendations. The team then implemented changes aimed at decreasing HAI rates, including: staff education on proper hand hygiene; increased hand hygiene surveillance and monitoring; adoption of a nurse-driven urinary catheter removal protocol, and more.
As a result, the hospital has had zero HAIs since August 2013 and a 100% reduction in Clostridium difficile, Methicillin-resistant Staphylococcus Aureus, and intravenous-site HAIs. They were also recognized by Becker’s Infection Control and Clinical Quality in 2015 as one of the Top Five Hospitals in New York State for room cleanliness.