Agenda
Thursday, June 25 | Conference sessions
7 – 9 a.m.
Breakfast and check-in
Our Conference Hub will be available throughout the day for check-in and information.
8 – 10 a.m.
HANYS board of trustees meeting
This meeting is open to all HANYS members.
10:15 – 11 a.m.
Welcome and presidents’ conversation
Bea Grause, RN, JD, President, HANYS
Rick Pollack, President and Chief Executive Officer, American Hospital Association
Thomas J. Quatroche Jr., PhD, Chief Executive Officer, Erie County Medical Center Corporation
Join us for a candid conversation with HANYS’ President Bea Grause, HANYS’ next president Tom Quatroche and AHA President Rick Pollack.
11 a.m. – noon
The new healthcare landscape
1 ACHE qualified education credit
Marcus Whitney, Founding Partner, Jumpstart Health Investors
Healthcare didn’t arrive at its current crossroads overnight. In this session, we’ll unpack the often-misunderstood history that shaped today’s system, explore how shifting demographics and cultural change are now driving real disruption and outline what leaders need to understand to successfully navigate what comes next. Attendees will leave with clearer context, practical insight and a forward-looking perspective to help their organizations adapt in a rapidly evolving healthcare environment.
Noon - 1 p.m.
Awards presentation and luncheon
Join us in celebrating our Distinguished Service and Community Health Improvement awardees.
1 – 2 p.m.
Global insights: Why a strategic commitment to human experience is a must for future success
Jason Wolf, PhD, CPXP, President and Chief Executive Officer, The Beryl Institute
As an international authority on patient experience, The Beryl Institute convenes healthcare executives from across the globe to gather their insights, struggles and successes in leading with compassion, equity and connection.
Jason Wolf will share findings from his book “Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare,” including data, real-world stories and actionable strategies from executives across the globe to help you shape a culture where patients, families, staff and communities can thrive now and into the future.
By the end of this session, participants will be able to:
- identify eight key themes driving the future of healthcare experience;
- reinforce the value of sustained investment and commitment to experience excellence; and
- lead innovation efforts while keeping the human experience at the center of care.
2 – 2:15 p.m.
Break
2:15 – 3:30 p.m.
Innovating to sustain healthcare in rural New York
1.25 ACHE qualified education credit
Moderator: Steven L. Kelley, MBA, FACHE, President and Chief Executive Officer, Ellenville Regional Hospital
Rolland V. "Boomer" Bojo Jr., MSN, BSN, RN, President and Chief Executive Officer, UHS-Delaware Valley Hospital
Steven Goldstein, President, System Integration Strategy, UR Medicine
Dierdra Sorrell, Chief Executive Officer, Clifton Fine Hospital
New York’s healthcare delivery system continues to operate with significant challenges. Rural areas of the state feel this pressure even more acutely. Rural hospitals and health systems are taking innovative steps to strategically advance their organizations and position themselves to serve their communities into the future. This session will feature three distinct approaches and viewpoints, including:
- a critical access hospital replacing its facility and developing a medical neighborhood in collaboration with community-based social and human services organizations;
- shifting of a hospital’s delivery system model to decertify inpatient beds and convert to the new federal Rural Emergency Hospital designation, preserving access to outpatient and emergency services; and
- regional partnerships between an academic medical center-led health system and rural providers to sustain access to care.
By the end of this session, participants will be able to:
- describe strategies providers are using to sustain rural healthcare in New York;
- understand the new Rural Emergency Hospital designation; and
- learn how an academic medical center is partnering with rural providers to sustain healthcare services.
3:30 – 4:45 p.m.
Innovative models for appropriate placement of patients with complex needs
1.25 ACHE qualified education credit
Moderator: Jeff Gold, Esq., Special Counsel, Managed Care and Insurance, HANYS
Vic Aufiero, Vice President, Insurance, Managed Care and Behavioral Health, HANYS
Amanda Laprime, PhD, Associate Professor, Medicine and Director, Intensive Behavior Team, University of Rochester Medical Center
Kelly M. Luther, LMSW, Senior Director, Social Work and Patient and Family Services, University of Rochester Medical Center
Hira Ruskin, Vice President, Operations, Northwell Health
HANYS is the statewide leader in identifying the alarming rise in patients who become caught in limbo in emergency departments and inpatient units for weeks, months and even years after they are medically ready for discharge. With the development of the association’s white paper, The complex case discharge delay problem and our subsequent data analysis, The scope of complex case discharge delays in New York state, we’ve shared recommendations that aim to reduce these delays and achieve more person-centered and equitable healthcare and social care systems for children, adults and families with complex care needs.
Using those recommendations, this panel discussion will focus on overcoming the barriers to appropriate placements for patients with complex needs after discharge.
By the end of this session, participants will better understand the HANYS’ recommendations and key innovative models below:
- brick and mortar places for patients to move to and from the acute care setting — whether newly created, repurposed or restructured;
- permanent senior leadership role in state government to coordinate the various agencies that have overlapping authority for complex patients;
- stronger commitment from non-hospital stakeholders, including insurers, continuing care providers and advocacy organizations to help find and own more available placement solutions; and
- continued evolution of multidisciplinary in-hospital teams to focus on innovative and timely discharge opportunities.
6 – 7:30 p.m.
New president meet and greet | Saratoga City Center
Guests welcome for an extra fee.
Get to know HANYS’ next president, Tom Quatroche, as you relax with colleagues, enjoy delicious food action stations, refreshments and music.
