Virtual classroom | Sept. 28 – Nov. 2

Thursday, Sept. 28

3 – 5 p.m. EST

Navigating policy and politics in a rapidly shifting healthcare landscape


Bea Grause, RN, JD, President, HANYS

Amy Nickson, Senior Vice President, State Policy, HANYS

Cristina Freyre Batt, Senior Vice President, Federal Policy, HANYS

The COVID-19 pandemic placed extraordinary stress on healthcare systems. Today, New York’s hospitals remain in crisis. They face a national healthcare worker shortage, unprecedented expense increases, fewer places to safely discharge patients, stagnant infrastructure and market changes that leave hospitals increasingly serving only the sickest and most vulnerable patients.

With just over half of New Yorkers covered by Medicare or Medicaid, state and federal policymakers play an outsized role in how patients receive care and how providers are reimbursed. Health plan behavior, an aging population, multi-generational consumer demands and cost pressures continue to rapidly shift how and where healthcare is delivered.

This session offers context and perspectives on the forces shaping our dynamic healthcare landscape and helps healthcare executives assess and understand the political environment and how it impacts care delivery in their communities.

Thursday, Oct. 5

3 – 5 p.m. EST

The slow march towards alternative payment models


Victoria Aufiero, Vice President, Insurance, Managed Care and Behavioral Health, HANYS

Alyssa Dahl, Senior Director, Advanced Analytics, DataGen®, Inc.

Cara Henley, Senior Consultant, Health Management Associates

This session will cover alternative payment models and their impact on care delivery and coverage design. Faculty will explore the different types of value-based payment models, including the risks and benefits of entering into VBP arrangements. As organizations evaluate these arrangements, healthcare leaders need to understand regulatory compliance considerations and that financial success is tied to quality outcomes. Faculty will examine challenges faced by the healthcare system in shifting to VBP models. This session will also cover payers’ transition to VBP models, the analytics needed to support provider decisions and considerations for contract negotiations.

Thursday, Oct. 12

3:30 – 5 p.m. EST

Quality and patient safety in a dynamic healthcare environment


Kathleen Rauch, RN, MSHQS, BSN, CPHQ, Vice President, Quality Advocacy, Research and Innovation and Post-acute and Continuing Care, HANYS

Colleen McVeigh, Senior Healthcare Informatics Analyst, HANYS

Federal and state quality reporting programs have evolved to include priorities like health equity and integration of the patient voice. With this, organizations are resetting their quality and patient safety priorities based on post-pandemic performance and capacity. Healthcare leaders must understand the quality reporting landscape in order to improve processes and transform the culture to drive meaningful and sustainable change.   

In this session you will learn about quality reporting requirements, performance improvement and patient safety methods. We’ll also explore the practical application of these concepts, including best practices and maximizing data effectively and accurately.

Thursday, Oct. 19

3 – 5 p.m. EST

Healthcare marketing and planning


John Huppertz, PhD, Emeritus Professor, Clarkson University Capital Region Campus

As consumers take a more active role in decision-making, marketing becomes increasingly important for healthcare organizations. This session will explore how healthcare organizations can apply marketing concepts to address issues around market potential, consumer choice, business development and branding. You will also learn about organizational strategic planning, core organizational strategies and using census, demographic and public health data to make sound, evidence-based decisions. By analyzing utilization, target markets and population patterns and trends, hospital leaders can improve decision-making and implementation and reduce financial risk.

Thursday, Oct. 26

3:30 – 5 p.m. EST

Building a technology strategy for today’s healthcare


Thomas Hallisey, Director, Health Information Technology, HANYS

A focused, comprehensive technology strategy is crucial for healthcare organizations. Technology impacts an organization’s ability to run efficient operations, provide quality care, enhance a limited workforce and meet demands against a competitive landscape. We’ll review the foundational tools available and emerging technologies, how technology is changing healthcare now and where it may lead us in the future. We’ll also explore practical considerations for strategic planning that incorporate the evolving technology available to help guide healthcare’s transformation.

Thursday, Nov. 2

3:30 – 5 p.m. EST

Building talent pathways and pipelines


Karen A. Scott, MS, HRD, Associate Director, Learning and Development, University of Rochester Medical Center

Stephanie Von Bacho, MScEd, MS, RN, NEA-BC, Senior Director, Learning and Development, University of Rochester Medical Center

We’ve all felt the impact of the perfect storm — a global pandemic, staffing shortages and the most competitive talent marketplace we’ve seen in our lifetimes. The days of simply posting a help wanted ad and counting on applicants to fill open positions are a distant memory.

In this session you’ll learn about the innovative “outside in, inside up” approach to workforce development that includes strategic, intentional and collaborative efforts to not only attract and retain staff but build diverse talent pipelines that support your community. We will also discuss alignment with key organizational strategies and techniques for enculturation.