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November 22, 2021

HANYS awards 2021 Pinnacle Award to Northwell Health-GoHealth Urgent Care

Urgent care network honored for its successful implementation of an antibiotic stewardship program

Rensselaer, NY — The Healthcare Association of New York State is pleased to present a 2021 Pinnacle Award for Quality and Patient Safety to Northwell Health-GoHealth Urgent Care for Implementation of an Antibiotic Stewardship Program Across a Large-scale Urgent Care Network. Learn about their initiative in our video profile.

Antibiotic stewardship programs aim to measure and improve how antibiotics are prescribed by clinicians and used by patients; these programs have been demonstrated to improve patient outcomes, reduce the overall burden of antibiotic resistance and save healthcare dollars.

Northwell Health-GoHealth Urgent Care implemented its ASP in 2019. In the year after implementing the program, the network reduced its total antibiotic usage by 21%; this equated to approximately 167,000 fewer antibiotic prescriptions. Northwell Health-GoHealth Urgent Care’s 52 urgent care centers reduced inappropriate antibiotic use by 16%, protecting the public from growing antimicrobial resistance, adverse effects and unnecessary medical costs. Northwell Health-GoHealth Urgent Care met this standard while maintaining consistent patient satisfaction.

The Pinnacle Award for Quality and Patient Safety recognizes and encourages broad dissemination of successful quality improvement and innovative patient safety initiatives in four categories based on organization size and type. Award honorees are members of HANYS’ Commitment to Excellence, a statewide program designed to recognize HANYS’ member commitment and ongoing efforts to improve quality and patient safety.

Northwell Health-GoHealth Urgent Care is the first of four honorees to be announced this fall.


The Healthcare Association of New York State is New York’s statewide hospital and continuing care association, representing nonprofit and public hospitals, nursing homes, home care agencies and other healthcare organizations. HANYS is a nonprofit organization whose mission is to advance the health of individuals and communities by providing leadership, representation and service to healthcare providers and systems across the entire continuum of care.