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HANYS Recovery and Preparedness Webinar Series: Preserving Family Presence During Challenging Times: Considerations and Practical Strategies - Recording

June 29, 2020

3 - 4 p.m.

Registration is open to HANYS Members and Non Members

The outbreak of COVID-19 resulted in widespread restrictions to family presence in hospitals, nursing homes and other care settings. While many care settings are now instituting visitation for compassionate exceptions like end-of-life, this is just the beginning and guidance is needed as restrictions are lifted. With new knowledge about the virus and greater experience with keeping people safe, family presence policies can be revisited to align with new realities.

Last month, a global coalition of patient and family advocates, quality and safety experts and clinicians came together to develop recommendations that provide guidance to healthcare organizations planning for responsible, compassionate family presence during – and in the aftermath – of COVID-19.

During this session you will learn more about these guidelines and ways you can use them within your organization to ensure your family presence policies and practices appropriately balance risks and benefits.

Objectives: Attendees will learn:

  • guiding principles to inform organization-specific efforts to maximize opportunities for family presence and participation while limiting the risk to patients, residents, family caregivers and staff; and
  • the distinction between casual visitation and the essential role that family care partners play as members of the care team.


Jim Kinsey, vice president, engagement strategies and continuum care services, Planetree International

Sara Guastello, vice president, Knowledge Management, Planetree International

HANYS Recovery and Preparedness Webinar Series
This webinar is part of the HANYS Recovery and Preparedness Webinar Series, held every Wednesday at 3 p.m. Additional sessions take place as needed on Mondays at the same time.

The COVID-19 pandemic has forced healthcare organizations and providers to navigate unprecedented operational and clinical challenges, which will continue as the curve flattens and we move toward recovery.

In the recovery phase, healthcare organizations and providers need to re-evaluate their operations and plans for delivering care in a post-pandemic world. As they plan for the “new normal” and a potential second surge of COVID-19, healthcare leaders must consider their use of telemedicine, infection prevention and control practices, supply chain management and infrastructure changes. To assist with planning for the recovery phase, the sessions will feature national and state experts to explore strategies and considerations for this new phase of the pandemic. Additional sessions are listed below:

July 1: Federal updates on behavioral health

July 15: Best Practices in a Crisis: Lessons on Patient and Family Engagement

July 22: Improving Experience of Families who Lost Their Loved Ones in the ICU Before and During Covid-19 Pandemic

July 29: Coastal Storm Evacuation Planning

For more information about this session or the HANYS Recovery and Preparedness Webinar Series, contact Kathy Rauch, senior director, Quality Advocacy, Research and Innovation at 518.431.7718 or krauch@hanys.org

If you have questions regarding registration, please contact Registration Support at learning@hanys.org or (518) 431-7867.

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