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HANYS Recovery and Preparedness Webinar Series: Patient Access to Health Information During COVID-19 — Emerging Innovations and Benefits - Recording

August 26, 2020

3 - 4 p.m.

Registration is open to HANYS Members and Non Members

Description: The rapid adoption of telemedicine and patient desire for health information such as clinician notes and lab results during the COVID-19 pandemic has resulted in increased registration and use of secure, online patient portals. This webinar will focus on the benefits of giving patients easy access to their health information, and explore opportunities surrounding health data interoperability in the context of COVID-19.

Today’s health system innovators are “practicing on the portal” via increased transparency through the cogeneration of notes, increased proxy access to notes and other strategies. Easy access to inpatient information may moderate stress for patients and families during the pandemic. The first required elements of the 21st Century CURES Act begin Nov. 2, further supporting an information revolution that gives patients access to their electronic medical records.

Objectives: Participants will

  • be able to describe the benefits of easy patient access to health information based on research focused on ambulatory notes;
  • hear about the positive experiences many health systems are experiencing due to increased patient portal use, easy access to lab results (including COVID-19 tests) and easy access to notes from telemedicine visits;
  • learn about innovations such as cogeneration of notes, proxy/family access to inpatient notes and OpenNotes; and
  • learn about the New York State Health Foundation and OpenNotes collaboration and opportunities for partnership.


Cait DesRoches, DrPH, executive director, OpenNotes

Liz Salmi, senior strategist of research dissemination, OpenNotes

MaKaya Saulsberry, consumer empowerment program officer, New York State Health Foundation

HANYS Recovery and Preparedness Webinar Series
This webinar is part of the HANYS Recovery and Preparedness Webinar Series held every Wednesday at 3 p.m. Additional sessions will take place as needed on Mondays at the same time.

The COVID-19 pandemic has forced healthcare organizations and providers to navigate unprecedented operational and clinical challenges, which will continue as the curve flattens and we move toward recovery.

In the recovery phase, healthcare organizations and providers need to re-evaluate their operations and plans for delivering care in a post-pandemic world. As they plan for the “new normal” and a potential second surge of COVID-19, healthcare leaders must consider their use of telemedicine, infection prevention and control practices, supply chain management and infrastructure changes. To assist with planning for the recovery phase, the sessions will feature national and state experts to explore strategies and considerations for this new phase of the pandemic. Additional sessions are listed below:

August 17: Moving Telehealth and Digital Care Beyond

August 19: Configuring ICUs in the COVID-19 Era

For more information about this session or the HANYS Recovery and Preparedness Webinar Series, contact Kathy Rauch, senior director, Quality Advocacy, Research and Innovation at 518.431.7718 or krauch@hanys.org

If you have questions regarding registration, please contact Registration Support at learning@hanys.org or (518) 431-7867.

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