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Online registration for this event is closed.

Please contact learning@hanys.org or call
518-431-7867 if you have questions about the event.

Preventing and responding to aggressive patient behavior series

July 8

HANYS’ Preventing and responding to aggressive patient behavior webinar series will focus on challenges experienced by members who reported a rise in aggressive patient behavior, and offers an opportunity to learn from and ask questions of national experts.

Five-part virtual series

Interventions II

July 8 | Interventions | View a recording of this sessison

Unique considerations and interventions for preventing and managing agitation among patients with intellectual or developmental disabilities. Kelsey Ruppel, Ph.D., an expert in preventing and managing problem behavior in individuals with intellectual and developmental disabilities, will share considerations and approaches to meet the the unique needs of this vulnerable population. Additionally, Jennifer Morrison-Diallo, Ph.D., will share practical interventions based on experiences at Kings County Hospital, the only hospital in New York state to also house a mental health extended treatment unit for individuals with IDD.

Past sessions

May 5 | Causes and impacts | View a recording of this session

Dr. Scott Zeller, international expert in emergency psychiatry and editor of the textbook “The Diagnosis and Management of Agitation,” will provide an overview of the impacts of aggressive behavior in the clinical setting, the psychology of this behavior and response strategies for developing interventions.

May 20 | Interventions | View a recording of this session

Dr. Ambrose Wong, Yale School of Medicine, will share strategies for managing agitated patients, including the use of healthcare simulation to address workplace violence. Ruth Gerson, MD of The New York Foundling and NYU School of Medicine, and editors of the acclaimed "Helping Kids in Crisis: Managing Psychiatric Emergencies in Children and Adolescents," will share considerations and interventions for managing aggression in pediatric patients.

June 10 | Standards and liability | View a recording of this session

Dr. Lisa DiBlasi Moorehead, The Joint Commission, will provide an overview of proposed standards on workplace violence, and Mark Ambrose and Anne Heintz of MLMIC Insurance Company will share considerations for managing liability and risk.

June 24 | The role of security | View a recording of this session

Joseph Sweeney, Hospital for Special Surgery and formerly Bellevue Hospital, will discuss the unique challenges faced by healthcare security and practical strategies for protecting patients and staff in the current environment.

Participants need only register once for all five sessions.


Jennifer Morrison-Diallo, Ph.D., Associate Director of Services, NYC Health + Hospitals / Kings County

Kelsey Ruppel, Ph.D., Senior Consultant and Director, Operations, FTF Behavioral

Scott Zeller, MD, Vice President, Acute Psychiatry, Vituity; Assistant Clinical Professor, Psychiatry, University of California–Riverside; Past Chair, National Coalition on Psychiatric Emergencies; and Past President, American Association for Emergency Psychiatry, Emeryville, CA

Anne Heintz, BSN, RN, Risk Management Consultant, MLMIC Insurance Company

Mark Ambrose, DNP, MBA, RN, Risk Management Consultant, MLMIC Insurance Company

Lisa Diblasi Moorehead, EdD, MSN, RN, CENP, CJCP, Associate Nurse Executive, Accreditation and Certification Operations, The Joint Commission

Ambrose H. Wong, MD, MSED, Director, Simulation Research, Yale Center for Medical Simulation; Associate Fellowship Director, Medical Simulation; and Assistant Professor, Emergency Medicine, Yale School of Medicine

Ruth Gerson, MD, Senior Vice President, Mental Health Services, The New York Foundling

Joseph Sweeney, Senior Director, Security, Hospital for Special Surgery

If you have questions regarding registration, please contact Registration Support at learning@hanys.org or (518) 431-7867. For questions about the program, please contact Sarah DuVall, director, behavioral health, at sduvall@hanys.org.

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