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10 - 11:30 a.m.

This program is for HANYS' members only.

Culturally Competent Leadership.

As health care communities become increasingly multicultural in nature, cultural competency plays an undeniably critical role in leadership. Responsible health care professionals are aware of the cultural factors that may impact interactions and develop appropriate skills to manage and lead effectively. In this session, presented by Jamie B. Gelbtuch, Founder and Principal Consultant for Cultural Mixology, participants will acquire knowledge and tools that will lead to an improvement in the quality of care delivered to a diverse range of patients.

Who should attend

• Chief Operating Officers
• Chief Human Resource Executives
• Chief Nurse Executives
• Directors of Nursing
• Directors of Staff Development
• All staff with supervisory/managerial responsibility

Faculty

Jamie B. Gelbtuch, Founder and Principal Consultant for Cultural Mixology

Program Materials

Login instruction and handouts will be e-mailed to registrants on October 15.

Registration

The registration deadline for this Webconference is October 15. Members having questions regarding registration should contact Chris Guyon, HANYS’ Webconference and Event Assistant at (518) 431-7834 or cguyon@hanys.org.

Future Webinars will be held on the third Thursday of every other month with the following topics and speakers confirmed.

• December 19 — How Leaders Use Execution Based Strategy to Create Agile Organizations and High Performance Teams with Laura Stack, M.B.A., C.S.P., President of The Productivity Pro®

Continuing Education Credits

The Healthcare Educational and Research Fund (HERF) is authorized to award 1.5 hours of Certified Public Health (CPH) continuing education credits to participants of the program.

This program has been submitted to the Human Resource Certification Institute for continuing education credit.