Innovation Spotlight: New York Hospitals Are Improving Health, Enhancing Quality, and Reducing Costs.

Glens Falls Hospital Transforms Primary Care System

Revitalizing the primary care system through care coordination and improved communication is fundamental to achieving high quality, accessible, efficient, and effective healthcare. The patient-centered medical home (PCMH), which focuses on primary care, is one of the promising models for transforming the organization and delivery of healthcare.

With primary care being one of the most important building blocks for healthy communities, New York's hospitals and their physicians have enthusiastically embraced the PCMH model. Glens Falls Hospital is an excellent example of a hospital bringing PCMH to its community. Over the past two years, the hospital's 14 primary care physician practices made the transformation to Level III PCMH.