HANYS/Rush Western New York Caring for Caregivers Pilot Project
With generous support from the Health Foundation for Western and Central New York, HANYS launched the Western New York Caring for Caregivers pilot project in collaboration with Rush University Medical Center. The project will help two care settings build on their adoption of Age-Friendly care by launching a support program for caregivers of older adults.
The C4C model
The C4C model is based on the “4Ms” of an Age-Friendly Health System and assists with compliance with the Caregiver Advise, Record, Enable (CARE) Act. C4C supports caregivers in identifying What Matters to them and their care recipient, provides a mechanism for locating needed assistance and expands the care team to include those people and services that work best for everyone involved. The goal of C4C is to offer services that aim to reduce caregiver stress, prevent caregiver burnout, and assist caregivers in finding a balance between their own needs and those of their care recipient.
Under the guidance of the Rush and HANYS team, care settings will receive training and support to develop workflows for identifying, screening and referring caregivers to services that help prevent burnout and other negative outcomes. Participating teams will implement the C4C model in a pilot unit or site. Outreach, screening and referrals for caregivers may be delivered in person, by telephone or via videoconference.
Applications
Interested care settings must submit an application by 5 p.m. on Friday, June 27. Award determinations will be issued in early July.
Timeline
The 12-month WNY C4C pilot is set to begin in June 2025 and conclude in June 2026.
- Recruitment (June 2025)
- Applications (June 27, 2025)
- Site selection (July 2025)
- Complete self-assessment and introductory call (July 2025)
- Complete eight-hour orientation/training (July - September 2025)
- Implementation period, including EMR enhancements, monthly virtual learning, quarterly meetings with HANYS (October 2025 - June 2026)
- Site visit (before Dec. 31, 2025)
- Submit data and reports to HANYS (December 2025 and June 2026)
Resources
- HANYS/Rush Western New York Caring for Caregivers Pilot Project one-pager
- C4C for Clinicians Playbook
- Rush University Medical Center Caring for Caregivers model
Questions
Contact Christina Miller-Foster, senior director, Quality Advocacy, Research and Innovation, at cfoster@hanys.org or 518.431.7748.
