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Age-Friendly Health Systems, New York State Action Community

Age-Friendly Health Systems is an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement in partnership with the American Hospital Association and the Catholic Health Association of the United States.

Older New Yorkers participate meaningfully in community and family life now more than ever. However, they continue to face challenges accessing patient-centered care. These challenges — from overmedication to falls and treatable cognitive concerns — are largely preventable.

Age-Friendly Health Systems use a set of four evidence-based elements to organize the care of older adults, known as the “4Ms”: What Matters, Medication, Mentation and Mobility. The 4Ms are essential components of high-quality care for older adults, and when implemented together, result in significant improvements. Age-Friendly facilities see improved patient experience scores, as well as quality outcomes such as readmissions, emergency department utilization and length of stay.

HANYS launched the New York State Age-Friendly Action Community in 2020 with support from NYSDOH, The John A. Hartford Foundation and the Institute for Healthcare Improvement. The Action Community helps participant health systems accelerate the adoption of 4Ms care, using an “all teach, all learn” model. Participant teams receive group education through monthly webinars and topical coaching calls and attend a half-day virtual summit. Teams then perform tests of change to identify which approaches work best in their unique care settings. Under the expert guidance of the HANYS team and our four faculty, teams then scale and spread 4Ms care across their facility, transforming the care delivered to older adults. Sites will earn official recognition from IHI as Age-Friendly Health System participants.

Age-Friendly Health Systems in New York State

Age-Friendly Health Systems, Committed to Care Excellence (23)

  • Catholic Health – Mercy Hospital of Buffalo
  • Jamaica Hospital* – Jamaica Hospital Medical Center, Flushing Hospital Medical Center, Jamaica Hospital Nursing Home
  • Montefiore Health System* – Center of Excellence for Alzheimer’s Disease
  • Mount Sinai Health System* – Mount Sinai South Nassau, Mount Sinai Morningside
  • Northwell Health* – Glen Cove Hospital, LIJ-Forest Hills Hospital, Mather Hospital, North Shore University Hospital, Phelps Hospital, Plainview Hospital
  • NYU Langone Health – NYU Langone Hospital Brooklyn, NYU Langone Orthopedic Hospital, Tisch Hospital
  • Saratoga Hospital*
  • SBH Health System* – Geriatrics Ambulatory Clinic, ED and Geriatric Inpatient Unit
  • SUNY Downstate – Center of Excellence for Alzheimer's Disease, Geriatric Psychiatry
  • United Health Services* – Endwell Primary Care, Upper Front Street Primary Care, Vestal Primary Care

Age-Friendly Health Systems Participants (76)

  • Adirondack Health
  • Bassett Healthcare Network* – Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O’Connor Hospital
  • BronxCare Health System* - Poe Medical Clinic
  • Brownsville Multi-Service Family Health Center
  • Catholic Health* - St. Charles Hospital
  • Crouse Hospital*
  • Elizabethtown Community Hospital*
  • Institute for Family Health, Harlem*
  • Jamaica Hospital – Ambulatory Care/Family Medicine Center
  • Janian Medical Care*
  • Maimonides Medical Center*
  • Memorial Sloan Kettering Cancer Center* - Department of Geriatric Medicine
  • Monroe Community Hospital*
  • Mount Sinai Health System – Mount Sinai West ED
  • NewYork-Presbyterian Hospital
  • Northwell Health* – Glen Cove Family Medicine Group, Glen Cove Hospital, Geriatrics and Palliative Medicine at New Hyde Park, Geriatrics and Palliative Medicine, Phelps Memorial Hospital Center, North Shore University Hospital, Peconic Bay Medical Center, Plainview Hospital, Stern Family Center for Rehabilitation, Syosset Hospital
  • NYC Health + Hospitals – Bellevue Hospital Geriatrics Clinic
  • NYC Health + Hospitals – Kings County Adult Primary Care
  • Our Lady of Lourdes, Inc.* - Lourdes Senior Care
  • Rochester Regional Health* – Clifton Springs Hospital & Clinic, Clifton Springs Living Center, DeMay Living Center, Edna Tina Wilson Living Center, ElderOne, Hill Haven, Newark-Wayne Community Hospital, Park Ridge Living Center, Rochester General Hospital, United Memorial Medical Center, Unity Hospital, Unity Living Center
  • SBH Health System* - St. Barnabas Geriatric Ambulatory Clinic, St. Barnabas Hospital (Emergency Department and Geriatric Inpatient Unit)
  • St. Lawrence Health* - Canton Potsdam Hospital, Gouverneur Hospital, Massena Hospital
  • SUNY Downstate Health Sciences University* - University Hospital-Ambulatory Care
  • SUNY Upstate Medical University* - University Geriatricians, Upstate University Community Hospital
  • UHS Primary Care* - Binghamton, Candor, Clinton Street, Deposit, Endicott, Greene, Johnson City, Newark Valley, Oneonta, Owego, Robinson Street, Windsor
  • University of Buffalo* – Erie County Medical Center
  • University of Rochester* – UR Medicine Geriatrics Group, Highland Hospital Unit West 6, Strong Memorial Hospital, Nicholas H. Noyes Memorial Hospital
  • Veterans Health Administration* – Northport Community Living Center, Northport VA Medical Center Home-based Primary Care, Northport Palliative Care
  • Wyoming County Community Hospital*

*HANYS New York Action Community participant


Join us

HANYS members and non-members are invited to join the New York State Age-Friendly Health Systems Action Community. The initiative will include a series of ten monthly webinars beginning in January 2022. To participate in HANYS’ Action Community, please complete the sign-up survey and also register for the webinar series.

Sign Up

Thanks to generous support from the Fan Fox & Leslie R. Samuels Foundation, New York State Health Foundation, New York Community Trust, and Health Foundation for Western and Central New York, there is no fee to participate in the New York State Action Community. We encourage all New York state hospitals, health systems and providers across the continuum of care to join us in this important work.


Age-Friendly Health Systems New York State Action Community Virtual Learning Series: Storyboard 2 Presentations - April 4

Age-Friendly Health Systems Action Community recruitment event
Oct. 21


Contact Dora Fisher, MPH, director, post-acute and continuing care, at dfisher@hanys.org or actioncommunity@hanys.org.