Virtual Learning

The Care Connections virtual learning series features multi-speaker panels that will share how New York hospitals can partner with community-based organizations to implement chronic disease prevention and management strategies. This virtual learning series is open to all HANYS members.

Note: At least one person from each hospital enrolled in Care Connections is expected to attend each session. Live webinar attendance is strongly encouraged, but each session will be recorded for future viewing.

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All sessions will be held 10 to 11 a.m. Learn what to expect from each session below.

The critical need for partnership - March 4
This session introduces the benefits of working with community-based organizations. While health systems are experts in delivering healthcare, community members, CBOs and public health agencies are well versed in what is needed to support mental, social and physical health at the community level to ensure that care is accessible, socially relevant and respectful.

Leveraging data to guide your work – March 11
How do you decide which neighborhood, population or disease to focus on? A data-driven project considers which services are needed, where they are needed and by whom. In this session, panelists will identify helpful, publicly available data on topics such as chronic disease prevalence and healthcare utilization and describe how to analyze the data to inform decisions.

Finding and engaging community partners – March 18
How do you find the right partner in your community? How do you build trust, identify resources and allies, and work together to improve overall health outcomes? Panelists will share best practices for assembling a planning team to focus on a specific need, thoughtfully identifying potential partners and examining the history — good and bad — of engaging with these partners and their community.

How to launch projects with a community partner – March 25
A successful hospital-CBO partnership requires shared accountability; all parties must be invested in the outcomes of the project. Panelists will discuss setting shared goals with CBOs, selecting project milestones, developing a timeline and measuring improvement. The session will also cover balancing commitment to the partnership with internal responsibilities.

Ensuring that the project is worth the Investment – April 1
How do you communicate your intent to build a long-term partnership and how do you see it through? Policies and healthcare priorities shift frequently, and the ability to demonstrate return on investment helps partners gain leadership support, develop strong funding applications and determine how to sustain the project. Panelists will discuss how to make an evaluation plan that yields quantifiable results, crafting a compelling narrative to engage potential funders and partners, and common mistakes that limit long-term success.

Centering community voices - April 8
The disability activist motto “nothing about us without us” emphasizes that communities must be included in discussions and decision-making processes that affect them. Hospitals and health systems must ensure that community members can share their ideas, participate in decision-making and create shared accountability structures. This session will go over building trust with your community, creating tangible assets of collaboration with your community and ensuring that community involvement remains a core element of your work.

Extend your hospital’s reach with community health workers – April 15
Community health workers help patients increase their health knowledge and self-sufficiency through outreach, community education, social support and advocacy. They typically share life experiences, language, race, ethnicity and/or socioeconomic status with the populations they serve. They can help bridge gaps between medically underserved populations and the healthcare system by building trusting relationships with each of their patients. In this session, panelists will share how your hospital can leverage CHWs to address chronic disease in community settings.

Virtual showcase

The Virtual showcase brings together the entire Care Connections cohort to learn from each other. Participating hospitals will share successes and challenges, educate each other about their work and open doors to further collaboration.

This two-day event will take place Dec. 7 and 9, from 9 a.m. to noon and is open to all HANYS members.

2025 Virtual learning series